Privacy Policy for Personal Information

Introduction

The purpose of this Privacy Policy is to inform you of how P.S. JEUNESSE INC. collects, uses, protects, processes, shares, retains and destroys your personal information when you use our services. We are committed to respecting the confidentiality of your information and protecting your privacy in accordance with applicable laws and regulations.

What is personal information (PI)?

“Personal information is any information that relates to a natural person and allows, directly or indirectly, the identification of that natural person.” “A PI is confidential. With some exceptions, it may not be communicated without the consent of the person concerned.”

Personal Information Collected

At P.S. JEUNESSE INC., only those who need access to your personal information to perform their duties may do so. We do not trade, sell, or transfer your personal information to third parties. For example, personal information may be collected upon the following circumstances:

  • your registration to our services;
  • opening your file
  • your subscription to our newsletter;
  • your participation in our activities;
  • your service requests via one of our business partners
  • your billing;
  • or to respond to your questions or comments.

We do not collect personal information from persons under the age of 14 without the express consent of a parent or person with parental authority.

This personal information may include, but is not limited to:

  • identifying information such as your first and last name, mailing address, email address, telephone number, etc.;
  • professional information, such as your education, work experience and references, etc.;
  • financial information such as your payment information, tax information, etc.;
  • any other information that you choose to voluntarily provide to us;
  • or any other information useful to respond to your requests for services and allow us to best adapt our interventions.

Intended Use of Personal Information

We may use your personal information for the following purposes:

  • To identify you as a user of our website
  • To identify you as a participant;
  • Adequately support you in your career, job, internship or mandate;
  • To assess your eligibility for our services;
  • To establish and maintain our business relationship with you;
  • To enable and ensure accountability to government authorities and our funders;
  • To produce statistical portraits;
  • To prevent errors and fraud;
  • and comply with our legal obligations.

Sharing Your Personal Information

P.S. JEUNESSE INC. uses your personal information only for internal purposes. However, we may disclose, transmit or provide access to your PI to the following persons or entities:

  • our employees and directors of P.S. JEUNESSE INC. if they need access to this information in the course of their duties;
  • our external service providers and funders with whom we have entered into a service agreement;
  • our partners and the organizations we work with to better serve you in our mandate.
  • any entity in the event of a merger, corporate reorganization or change in control of our organization, in whole or in part;
  • any person or entity to whom you consent to the disclosure of the information;
  • government authorities and law enforcement agencies when required by law.

We take steps to ensure that these vendors and partners process your information only for the purposes identified.

Use of cookies

We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your device when you visit our website. They contain information such as the display language and certain browsing habits. This data is used for statistical purposes, as well as to enable certain features and facilitate your navigation. The information collected by cookies is confidential at all times.

You can disable or block cookies by configuring your browser settings.

Links to other websites

Our website may from time to time offer hyperlinks to other sites. The information exchanged on these sites is not subject to this Privacy Policy, but to the privacy of the relevant external sites, if any. If so, we encourage you to review them before providing your personal information.

Retention period

Your personal information is retained only for as long as it was collected for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Conditions of access, rectification and withdrawal

Once your identity is confirmed, you may request to see the personal information we hold about you, in accordance with legal requirements. A written request is required.

You also have the right to request data portability, which means that we will, upon request, provide you with your personal information in a structured, commonly used and machine-readable format, where technically feasible.

For any changes to your information or to exercise your right to portability, please contact us promptly by phone or email to keep your file up to date.

Contact information for the Privacy Officer

If you have any questions about the processing or updating of your personal information or to let us know of any concerns in this regard, please contact the Privacy Officer:

Ms. Isabelle Prégent, Executive Director
Phone Number: 450-377-9155
Email: confidentialite@psjeunesse.org
The Privacy Officer will contact you within thirty (30) days of receiving your email.

Updating the above policy
We may change the content of this Privacy Policy at any time. We therefore invite you to consult it regularly to stay informed of how we handle personal information. This version was updated on March 14, 2025. Adopted by the Board of Directors of P.S. JEUNESSE INC. on March 18, 2025.

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